FAQ

What is a Dig?

A dig is a question with coins. Answer the question you get the coins. Digging is a great way to incentivize others to communicate. And communication is a great way to dig deeper relationships.

Are Carrot Coins a real cryptocurrency?

Yes, Carrot Coins are a digital token, identified as CRTC, minted on the Polygon blockchain (view details at polygonscan) and can be saved, used in the app to dig, or transferred to an external wallet.

Do my coins get refunded if the dig I posted or sent is unanswered?

Yes, digs expire after 24hrs, and coins are refunded to your account if unanswered. If the dig is posted or sent to multiple recipients, coins are only given to those who respond, and the unused balance is refunded to you at the 24hr expiration.

Can I trust that my Carrot Coins are stored safely away from thieves and hackers while in the app?

Yes, Carrot Coins are stored offline away from hacker access, and protected by multiple keyholders. Balances and transactions in app remain safe on our servers, and only reflected on the blockchain once you have transferred them out of app to your external wallet.

Can I cashout of my Carrot Coins for local currency?

Yes, you can swap your Carrot Coins with other cryptocurrencies that allow you to sell and cashout in your local currency, such as US dollars. Just find a pool on an exchange and connect your external wallet that contains your Carrot Coins to swap.

Can I delete my response to a dig?

Yes, long press to delete a response, and rest assured it is deleted throughout the app, even from our servers, and cannot be retrieved.

Can I delete my account?

Yes, under edit profile, but be sure you’ll never want to use your account as all information is permanently deleted, including your coin balance, and can never be retrieved.

Can I block another user?

Yes, just press the three-dot icon next to their name and choose Block. They will no longer be able to view your digs, comment on your responses, nor send you digs or messages. You will also not be able to view their digs, responses, nor send them digs or messages.